Improve and increase e-government tools to provide better online services and make it easier for residents and businesses to engage with the city.
"Many residents want more options to work and engage with the city online. An effective e-government strategy could result in greater convenience for residents and be more cost effective for the city." Jonathan X. Cote
E-government refers to the use of information technologies by government to improve public engagement and provide services and information to residents and businesses. New Westminster already provides a number of online services and has become a leader in the region for our open data network. Moving forward, the city needs to improve and increase its digital service offerings, giving more options for online engagement. Whether that means completing a transaction with the City or participating in a public engagement process, improved digital services would make working with the City easier and more convenient for our residents and businesses.